2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
SERVICE
It is this alignment that drives real corporate performance like earnings per share, operating margin, and working capital.
Executives use IBP to evaluate plans and activities based on the economic impact of each consideration. Those business decisions are aided by current financial and operational performance through dashboards and reporting, identifying specific levers that require immediate focus to address potential financial shortfalls and recommending redress strategies, if plans are jeopardized.
A strong integrated business planning process can help provide:
KPMG can help you establish leading capabilities in supply chain visibility, process integration, and collaboration to meet today's integrated business planning needs. Our competencies bridge the disciplines of finance, technology, and operations to offer broad business perspective as well as deep functional and process knowledge.