Customer-centric business

With expectations changing and disruptors taking advantage of technology, customers want more. Create value that drives growth.

Today’s customers are better informed and more demanding than ever before.

How can your business engage customers and achieve profitable growth in the age of digital disruption?

To succeed in today’s markets, businesses must reimagine the products, services and experiences they provide to consumers and migrate to truly customer-centric businesses processes enabled by digital transformation.

KPMG can help you transform the way your organization engages customers. Combining business experience with functional acumen, we provide you with deep economic analysis, robust customer insights and market intelligence, and strategic business direction to help you generate ROI from your investments in customer-centricity.

 

Contact us

Our team of Customer Advisory specialists can help you understand what your customers need—and transform the way your organization delivers value. Combining business experience with functional acumen, we provide you with deep economic analysis, robust customer insights and market intelligence, and strategic business direction to help you generate ROI from your investments in customer-centricity.

Brian Higgins

Brian Higgins

Principal, Advisory/Customer and Operations, KPMG US

+1 312-665-8363
Jason Galloway

Jason Galloway

Principal, Advisory, US Customer Advisory Leader, KPMG US

+1 636-614-4250
Walt Becker

Walt Becker

Principal, Advisory, Customer Solutions, KPMG US

+1 267-256-7000
Dave Martin

Dave Martin

Principal, Advisory, Digital Commerce & Supply Chain Operations, KPMG US

Jeffrey Mango

Jeffrey Mango

Managing Director, Advisory, Customer Solutions, KPMG US

+1 404-614-8757