Industry leaders know it is critical to remain agile in a demanding, customer-centric environment. At KPMG, we help telecommunications clients prioritize strategies and investments while reducing costs and increasing a great customer experience. We work with you to build adjustable, sustainable platforms to keep your organization moving.
Insights for the Telecommunications Sector
Identifying opportunities to grow and strengthen telecommunications.
Our latest thinking related to Telecommunications
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Light at the end of the tunnel: Q3’23 TMT M&A Trends
TMT deal value rose in Q3’23 amid a resilient economy and expectations of more stable interest rates in the coming months.
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Industry Perspectives: KPMG 2023 CCO Survey
Executive Summaries
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Consumers weigh price, perks, and carrier options
KPMG telecom consumer survey results indicate the cost of wireless service is top of mind, but not the only factor testing customer loyalty.
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Consumer/Worker Protections: FTC, FCC, and DOL Sign MOUs
Agreements to protect consumers from electronic spam/scams and workers from unfair competition/business practices
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Want to win in the metaverse? Think internal first
How technology, media and telecommunication (TMT) companies can navigate the metaverse with confidence.
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Future of telco
Practical steps to help today’s telecoms leaders envision — and create — the future.
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Consumers weigh price, perks, and carrier options
KPMG telecom consumer survey results indicate the cost of wireless service is top of mind, but not the only factor testing customer loyalty.
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KPMG generative AI survey report: Technology, media, and telecom
An exclusive KPMG survey shows how technology, media, and telecom leaders are approaching this transformative technology.
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2023 Telecom trends update
Telecom blog series
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Top of mind technology, media, and telecommunications issues
What are industry executives talking about? Disruptive technology & generative AI, ESG, Talent & culture, and risk & regulatory challenges top the list.
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Telecoms, Media & Entertainment, Technology (TMT): KPMG 2022 Fraud Outlook
A triple threat across the Americas
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How to make the most of a downturn - Technology, Media and Telecom
TMT leaders can revisit the lessons of previous recessions and focus on positioning their company for the next growth cycle
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Financial incentives for broadband democratization
Blog series: Telecom ESG
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Democratization of broadband
Telcos can improve ESG and raise stakeholder value by closing the ‘digital divide’ in economically disadvantaged communities
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American Worker Survey - Technology, Media, and Telecom
TMT survey results find workers engaged and satisfied – for now.
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Future of Telecom: Faster, Safer, Steadier
Private 5G networks and multi-edge computing offer opportunities for telecoms, benefits for enterprises
