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Driving Better Decisions

The Power of Strategic Governance in Maximizing Your Workforce Planning Investment

In today’s rapidly changing and uncertain business environment, Strategic Workforce Planning (SWP) is more important than ever. The COVID-19 pandemic and the prevailing economic situation have caused significant shifts in the workforce, highlighting the critical nature of having a comprehensive and strategic approach to workforce planning. While the implementation of SWP technologies is vital for effective planning, it’s not enough on its own.

Lacking a comprehensive SWP governance approach that encompasses people, process, data, and technology can lead to issues such as inefficient workforce decision making, unclear accountabilities, conflicting people priorities, missed KPIs, and an underutilized SWP technical system. Read further to explore how effective governance in SWP can unlock the full value of your technical investment.

Key Governance Elements for Effective Strategic Workforce Planning Platform Implementation

A robust governance model for Strategic Workforce Planning (SWP) is vital in today’s business landscape. Some of the key components that constitute an effective SWP governance model include:

Defined SWP Roles and Responsibilities

An outline of who is responsible, accountable, consulted, and informed for specific SWP activities, in order to sustain these responsibilities and actions over time.

SWP Governance Controls

Identification of the structure that will manage and maintain the standardized processes, procedures, and master data/data structures that are used to control the integrity of SWP processes.

SWP Process Flows

A comprehensive diagram to identify each step and hand-off required in the SWP process and who is responsible for each. Defined process flows promote clarity and accountability of work and ensures that governance is integrated into business processes across the organization.

Service Delivery Model

An outline of service delivery processes, including the scope of services, service levels, roles and responsibilities, and performance metrics for the successful delivery of SWP activities.

People Strategy

An outline of the organization structure, skills, competencies, and capabilities needed to support SWP processes and activities, as well as strategies for developing and retaining top talent.

Data Analytics Reporting System

Clear SWP visualizations, predictive analytics, and reporting tools to aid in build-buy-borrow-bot decision-making and to support stronger financial decision making with workforce data.

Change Adoption Plan

A plan to ensure employee adoption and understanding of the importance of SWP and its impact on your organization. Critical elements include outlining the benefits, securing senior leadership buy-in, and providing a clear roadmap for delivery.

Training Plan & Implementation

Persona-based, structured, and easy-to-follow trainings to help users acquire the necessary knowledge and skills for effective use of the SWP platform. Training plans help ensure that SWP becomes embedded in your organization’s culture.

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Driving Better Decisions

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Strategic Workforce Planning | Close the finance and HR gap

In this whitepaper from KPMG and Workday, learn how you can promote business agility and protect your bottom line by leveraging real-time insights.

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Meet our team

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Brian Anderson
Principal, Advisory, Enterprise Solutions, KPMG, LLP

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