Strategy and Operations

Is your service delivery and infrastructure strategy meeting the needs of your communities in a changing world?

SERVICE

Expectations are rising quickly today for government executives and employees.

They must manage major assets and projects and deliver critical programs and services, all while facing diverse challenges, including budget, workforce, and environmental, social and governance considerations.

Forward-thinking governments are asking how the shifting landscape is affecting their strategic and operational priorities. They want to know how they can acquire the capabilities to deliver consistent, positive outcomes to the communities and constituents they serve.

A sound strategy, powered by automation and advanced data and analytics, sets a foundation for investment decisions and improved service delivery. Our tools and techniques are making tangible efficiency improvements, such as up to 30 percent faster emergency response times, 40 percent increase in access to health services, among others.

At KPMG, we work with state, county, and city agencies to create mission-focused strategies and operational improvements that advance their goals. We help identify risks, improve service outcomes and deliver a quantifiable return on investment. With innovative methodologies backed by deep experience, we help them transform for the future across public infrastructure, safety, healthcare and education domains.

Leaders know that opportunities to create value often start at the top but require buy-in and transformation from the bottom-up. We work with you, your managers and employees to implement change-ready strategies that put you in the best position to serve your constituents successfully.


Our people

Declan McManus

Declan McManus

Principal, Infrastructure, KPMG US

LinkedIn
Tom Hiddemen

Tom Hiddemen

Managing Director, Energy & Natural Resources, KPMG US

LinkedIn
William F. Zizic

William F. Zizic

Advisory Managing Director, Infrastructure & Government Strategy, KPMG US

LinkedIn