2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
In most implementations, companies focus on the system implementation and overlook the business transformation required for success—KPMG does both. Our services range from assisting clients in developing a strategic vision and SAP roadmap to developing a structured implementation program; designing and blueprinting the processes; configuring, testing and implementing all of the SAP modules; and providing post-implementation stabilization.
Our dedicated SAP practitioners have a business-first mindset, to define the business problem to be solved, and map it to the desired target state with a clearly defined outcome. KPMG's SAP Enterprise Solutions group provides a full range of business and technology integration services and solutions, in addition to multi-disciplinary teams with deep strategy, industry, people, process and change management, tax and software technology expertise.
With experienced SAP practitioners across the globe, KPMG is designed to meet the business transformation and system implementation needs for all sized enterprises from strategy through ongoing management.
We provide services in: