2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
When you earn stakeholder trust, you create a solid platform for responsible growth, confident decision-making, bolder innovation, and sustainable advances to help improve performance and efficiency.
KPMG provides wide-ranging services in areas of:
We help clients enhance performance and decision-making processes and achieve higher levels of integrity in areas of third-party risk management, consumer protection, anti-bribery and corruption, anti-money laundering, and trade sanctions. We bring deep, collective knowledge and cumulative experience to each engagement.
We leverage powerful risk analytics, modeling, and actuarial solutions, and methods to help clients better manage the cost and risk of litigation, investigations, and regulatory enforcement actions.
And we help clients as they modernize their business to meet the challenges of a dynamic marketplace, changing consumer expectations, and evolving global regulatory requirements.
KPMG LLP does not provide legal services.