2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
KPMG’s Major Projects Advisory assists clients with construction (portfolio, program, project) real estate and operations strategy, transformations, governance & process controls, PMO setup & oversight, risk and maturity assessments, compliance, claims, resilience and performance improvement. We provide focused industry knowledge, multidisciplinary teams, and substantive experience in managing both the financial and technical aspects of major capital portfolios, projects and programs.
We assist organizations and societies understand, measure, and report on ESG performance and impacts as well as help to develop ESG / Sustainability strategies, business models, operations, or investments and integration of ESG into organizational financial strategies, processes, products, and practices to reduce carbon emissions directly and indirectly.
We also understand the importance of leveraging technology and data analytics to drive dramatic performance and productivity improvement and provides services tailored to assist owners and contractors with the optimization and implementation of construction, project and portfolio management technology software, solutions and data and analytics.