

Accelerated transformation is the key to sustained advantage—but it’s not a fixed destination. By the time you get there, “there” has already moved on.
Managed services can help continually evolve your business functions to keep up with ever-changing targets while hitting key stops along the way.
At KPMG, our managed services solutions go far beyond the classic models of labor arbitrage and transactional services. We work with you to:
of organizations plan to increase spending on managed services in the next two years.
use managed services for more than half their work in IT, cybersecurity, risk, and business performance.
expect an increased need for ESG reporting and transparency services.
Managed services: A new value proposition
See the latest trends based on a study of 800 global executives.
KPMG Managed Services combines advanced technology, deep functional and sector expertise, and operational excellence for knowledge-intensive processes across your enterprise. We offer it on a subscription, as-a-service basis—with predictable costs, any-shore delivery, and the option to flex up or down to meet fast-changing needs.
As your transformation partner, we guide you in the ongoing journey, often into uncharted territory:
The opportunities for sustainable transformation exist in high-value areas throughout your business—both noncore and core, in the front, middle, and back office. That’s why our services reach across the spectrum, from cyber detection and response to third-party risk management, customer due diligence, and cloud applications management.
Our scalable services aim to cut your total cost of operations by 15 to 45 percent, and that’s just the beginning. With deep domain knowledge, data management, and smart analytics, we help you tap new kinds of outcomes, such as faster speed to market, improved forecasting, stakeholder trust, and operational resilience.
The most successful transformations are tech-enabled but strategy-led. So we bring the right technology, plus renowned expertise across functions, processes, and industries, plus strong experience in change management. Working together, we help you define your vision and operationalize it, so you can gain—and sustain—competitive advantage.
Instead of just lifting and shifting a process, we continually enhance it while creating a superior experience for you-- marked by quality, expertise, speed, and innovation. Our high-net promotion scores (CSAT) indicate a client experience that goes beyond to help you actualize business outcomes faster. Our track record includes
first-time quality scores
of service level agreements met or exceeded in recent months
The best managed services are not tactical add-ons. They are forethoughts in transformation—part of the redesign, rebuilding, and continued improvement of operations. See how KPMG helps companies create successful operating models through managed services.
When you earn the trust of customers, regulators, investors, and other stakeholders, you earn their permission to advance the business with confidence. Trust is also vital for your environmental, social, and governance (ESG) posture.
Where are your key opportunities for profitable growth? How efficient is your fraud function compared to competitors? Our data-driven analytics help you make strategic and operational decisions.
Do you have a talent mix that can flex to meet changing priorities? Use our domain expertise, credentials, and sector-specific knowledge to support your growth ambition.
New technologies and processes can significantly impact behavior, culture, and performance, so we bring savvy change management capabilities that can spell the difference between transformation success and failure.