2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
Rather than addressing risk in isolation, a strategic and coordinated approach to risk allows organizations to integrate data and improve risk management effectiveness.
Introducing Integrated Risk Management
Companies that can clearly articulate and quantify the risks they face can be more rigorous in the way they manage their unique risks.
Threats can come from anywhere—new technologies, third-party reliance, natural disasters, cyber-attacks—proving that there are countless ways to expose business vulnerabilities. The KPMG integrated risk management methodology addresses these threats by providing early insights into changing risk profiles and enhanced coordination between various risk and compliance functions. Using intelligent automation and data management structures within an integrated framework, our methodology and approach inform decision-making through better visibility within and across multiple lines of defense.
An integrated view of risk management strengthens the risk and compliance functions by creating collaboration, transparency, and accountability—and ultimately, a foundation of trust.