2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
These strategies can provide a clear view into the key principles behind the future operating model for the finance function and a detailed road map of improvement efforts, required resources, and measurements for implementation.
Questions to help frame your finance strategy:
Let our informed experience help you translate your strategic vision into aligned, practical initiatives.