2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
SERVICE
Convenience, speed, and real-time information are essential. The analysis required from Finance will force a shift from reporting the past to predicting the future. As Finance takes an ever more strategic role in the boardroom, today’s CFO needs to be armed with the right information instantly, so that fact-based decisions can be made faster and impacts to the business will be visible more quickly.
Enterprise Performance Management (EPM), enabled by leading technologies, provides the insight needed to translate the business strategy into action. This includes determining appropriate enterprise business measures, planning and forecasting integrated business outcomes, analyzing and reporting business scenarios and results, and ultimately delivering the insight needed to drive enhanced business performance.
The finance function of the future is uniquely positioned to provide the business insights needed to improve profitable growth, innovate and invest, and respond to disruption with agility.
Let our informed experience help you translate your strategic vision into aligned, practical initiatives.