2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
It provides significant value opportunities for finance including: increased efficiency of data and digitization from a single source of truth; reduction in reconcilliations and errors; and revenue enhancement as a result of better customer experience and new markets.*
Our suite of services provides full support at every stage of development—from proof of concept to designing relevant use cases, integrating systems and operations, through to ongoing management support.