Digital HR and innovation

Reimagine a digital HR ecosystem to enhance the workforce experience.


The HR function must reinvent itself

Workers’ expectations for consumer-grade experiences that are embedded seamlessly in the flow of work are evolving rapidly.

To respond and drive people transformation, HR needs to fully integrate the HR service experience with:

  1. The broader back-office services, such as Financial and IT
  2. The enterprise experience platforms, including social collab virtual meetings, service management
  3. Deep analytics, learning, and intelligent automation capabilities.

The result? A truly modern, experience-centric HR function designed to drive growth through improved engagement, increased productivity, and talent retention.

The digital service experience is the foundation for a successful digital HR transformation. Today’s competitive and dynamic organization requires today’s modern HR to be:

  • Experience-driven: lead with a workforce-centric experience designed based on the moments that matter most
  • Digitally delivered: leverage leading solutions to establish an integrated technology ecosystem
  • Value-focused: deliver on the value proposition to provide improvements tuned to the strategic business imperatives.

How we can help you

We can work with you to become a future-ready business partner, from strategy through activation, and quickly help deliver value to your organization. Our specialists will team with you to lead digital-smart strategy—one that is focused on the moments that matter most and deliver on employee expectations. 

KPMG digital HR and innovation services include:

  • Digital experience strategy and innovation
  • HR technology strategy and selection
  • HR technology enabled transformation
  • HR technology and experience optimization
  • Digital HR operating model optimization
  • HR analytics and automation strategy and modernization.


Our people

John Doel

John Doel

Principal, Human Capital Advisory, KPMG US

Robin Rasmussen

Robin Rasmussen

Principal, Human Capital Advisory , KPMG US