Digital HR and innovation

Workers’ expectations for consumer-grade experiences that are embedded seamlessly in the flow of work are evolving rapidly.

To respond and drive people transformation, HR needs to fully integrate the HR service experience with:

1. The broader back-office services, such as Financial and IT
2. The enterprise experience platforms, including social collab virtual meetings, service management
3. Deep analytics, learning, and intelligent automation capabilities.

The result? A truly modern, experience-centric HR function designed to drive growth through improved engagement, increased productivity, and talent retention.

The digital service experience is the foundation for a successful digital HR transformation. Today’s competitive and dynamic organization requires today’s modern HR to be:

• Experience-driven: lead with a workforce-centric experience designed based on the moments that matter most
• Digitally delivered: leverage leading solutions to establish an integrated technology ecosystem
• Value-focused: deliver on the value proposition to provide improvements tuned to the strategic business imperatives.