2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
Accordingly, finance organizations need to embrace a digital transformation that involves strategic thinking to support process improvements, enhanced connectivity, upskilling, and a strong culture of innovation — all backed by operating models and methodologies structured for successful implementation and management.
At KPMG, we understand that digital transformation is a journey, not a destination, and we can be your strategic advisor on this journey.
Over the years, we have worked with many organizations like yours to help define establish a clear path forward to transformation and growth. We offer a holistic approach involving processes, platforms and behaviors across the front, middle and back offices, charting the way from initial planning to technology enablement to cultural change.
Contact KPMG for more information about a strategic approach to digital finance transformation, designed to help organizations thrive in today’s business world.