Tapping into the power of artificial intelligence
Business is changing fast. Organizations that win in the decade ahead will make artificial intelligence (AI) integral to their operations. They will use it to better know and serve customers, automate repetitive operations, inform strategy, and drive innovation. Leaders who take full advantage of its promise will view it as a strategic, enterprise-wide enabler of better performance, not just a technology play. They will build a culture where leaders and front-line employees accept and embed AI through multiple functions and into the very fabric of their organization.