2020 KPMG U.S. customer experience excellence report
Explore differentiators for ten companies, what they did to improve their rankings and eight common capabilities that build resilience.
The smartest businesses don’t just manage cyber risk, they use it as a source of growth and market edge. Technology makes many things possible, but possible doesn’t always mean safe. As cyber threats grow in volume and sophistication and technology becomes essential for meeting the needs of your customers, employees, suppliers and society, your cyber security must build resilience and trust.
KPMG helps you create a resilient and trusted digital world — even in the face of evolving threats. That’s because we bring a combination of technological expertise, deep business knowledge, and creative professionals who are passionate about protecting and building your business. Together, let’s create a trusted digital world, so you can push the limits of what’s possible.
KPMG has experience across the continuum — from the boardroom to the data center. In addition to assessing your cyber security and aligning it to your business priorities, we can help you develop advanced approaches, implement them, monitor ongoing risks and help you respond effectively to cyber incidents. So no matter where you are on the cyber security journey, KPMG can help you reach the destination.
As a leading provider and implementer of cyber security, KPMG knows how to apply leading security practices — and build new ones that are fit for purpose. Our approach to cyber security also includes the ways we deliver our services, so no matter how you engage with us, you can expect to work with extraordinary people who understand your business and your technology.
Whether you’re entering a new market, launching products and services, or interacting with customers in a new way, KPMG can help you anticipate tomorrow, move faster and get the edge with technology that is secure and trusted. That’s because we can bring an uncommon combination of technological experience, deep business knowledge, and creative professionals who are passionate about protecting and building your business.
For more information, please contact the KPMG Cyber 24/7 Hotline at +1 855-444-0087.
KPMG has been ranked number one by clients for the quality of member firms’ security services in Source Global Research’s latest report, Perceptions of Risk Firms in 2021. KPMG received the highest score of the 16 vendors evaluated in this category—a high achievement determined by clients and prospects alone.
*KPMG refers to the global organization or to one or more of the member firms of KPMG International Limited (“KPMG International”), each of which is a separate legal entity. KPMG International Limited is a private English company limited by guarantee and does not provide services to clients.