
KPMG Connected Enterprise
Insights
Read our latest reports, surveys and thought leadership papers about the customer experience and its role in your organization’s growth.
Read our latest reports, surveys and thought leadership papers about the customer experience and its role in your organization’s growth.
Answer key questions to assess how customer-focused your business is in each of eight capabilities.
The diagnostic assessment results use charts to show how customer-centric your organization is against industry competitors and market benchmarks.
Choose which benchmarks you want to appear on your graphical report, download and share.
KPMG's Customer First: Real Insights program shares powerful insights garnered from our extensive experience helping clients transform their capabilities to unlock customer value.
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