KPMG Connected Enterprise
Insights
Read our latest reports, surveys and thought leadership papers about the customer experience and its role in your organization’s growth.
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Is your business customer-centric? Register for our free diagnostic tool to find out.
1. Take the survey
Answer key questions to assess how customer-focused your business is in each of eight capabilities.
2. View your results
The diagnostic assessment results use charts to show how customer-centric your organization is against industry competitors and market benchmarks.
3. Customize and download
Choose which benchmarks you want to appear on your graphical report, download and share.
KPMG complies with the auditor independence rules of the AICPA, SEC, PCAOB and DOL. As a result, some services may not be available to our audit clients and their affiliates. KPMG audit clients should check with their respective lead audit partner for more information.
Subscribe to our Customer first: Real insights
KPMG's Customer First: Real Insights program shares powerful insights garnered from our extensive experience helping clients transform their capabilities to unlock customer value.
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