Information technology

Are you deriving value from your IT program? We can help you realize the business benefits of technology.

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Verizon dials up customer support with automation

KPMG helped the company's wireless division transform and digitize customer service operations to create cost savings, efficiency and satisfying experiences.

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In today’s world, IT must advance the business, not just support it. IT is expected to add value by improving business performance, by accelerating time to market, by opening new markets and facilitating mergers and acquisitions – all while keeping a sharp eye on costs and quality.

At KPMG, we not only help the IT organization run a more efficient business unit, we help the business derive greater value from IT. We do this by providing IT organizations the insights and capabilities they need to balance the introduction of new, innovative solutions while continuing to maintain ongoing operations in line with cost and quality expectations.

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