Real estate and facilities management

Leading practices and innovation throughout the REFM life cycle

Patrice Gilles

Patrice Gilles

Managing Director, Procurement and Business Services, KPMG US

+1 214-840-6978

Doug Burr

Doug Burr

Director, Real Estate & Facilities Management, KPMG US

+1 925-895-4747

Rob Schoborg

Rob Schoborg

Director, Real Estate & Facilities Management, KPMG US

+1 859-486-7950

Today’s businesses are facing diverse challenges in managing their real estate and facilities management (REFM) efforts. And for most, REFM ranks as the second or third largest business expense—so it needs to be managed effectively. Whether you need help developing the right strategy to deliver REFM services, assessing your current state and improving processes and controls, or enhancing your real estate portfolio—KPMG’s Real Estate and Facilities Management Advisory practice can help.

Our Real Estate and Facilities Management Advisory practice is supported by hundreds of professionals that leverage a wealth of tools, institutional knowledge, and insights they have amassed helping other clients. Our life cycle approach—covering strategy, sourcing, implementation, optimization, and governance—helps ensure that KPMG can deliver no matter the client need or maturity level.

Real Estate and Facilities Management Advisory services

KPMG implements leading practices and innovation in REFM based on years of experience, tools, methodologies, and industry knowledge. Our services include:


Evaluating different service delivery options; supporting all sourcing activities; evaluating and recommending organizational design structures; and guiding the change management process

Real estate portfolio optimization

Recommending strategies to optimize real estate portfolio size; recommending disposition strategies; and identifying ways to improve space utilization

Process and systems assessments

Identifying areas for improvement; performing business process maturity assessments; evaluating current processes and mapping requirements for the desired end state; recommending process improvements; and assessing technology

Performance management and governance

Evaluating SOWs, SLAs, KPIs, and reporting requirements; improving governance processes; performing benchmarking; and providing information on current trends and marketplace capabilities

Potential benefits

KPMG has an established track record for our ability to assist clients with all aspects of the REFM life cycle. We help our clients:

Meet current and future needs by enhancing the use of the real estate portfolio; reducing overall costs; and reducing the real estate footprint

Improve the way they operate by improving service delivery; improving operational efficiency and processes; and introducing leading practices for continuous improvement

Improve decision-making and controls by improving data integrity and technology; reducing management complexity; driving consistency; and improving controls and governance

The corporate real estate reset due to COVID-19
Responding to challenges with a new real estate strategy