2022 KPMG U.S. Technology Survey Report
Tech maturity leaps forward as enterprises navigate uncertainty
But just having it in place does not guarantee success. It requires a Connected Commerce solution—to drive business outcomes through better customer experience, stronger engagement, and a supply chain that has the fidelity to fulfill e-commerce orders.
To be successful, Connected Commerce must:
Succeed in the digital economy with help from KPMG’s Connected Commerce services.
KPMG helps clients leverage technology systems and activate a data, analytics, and insights-driven culture that integrates the view of customers and products while also supporting optimized customer experiences, data integrity, privacy, and security. Our advisors have assisted clients with:
Realize your goals for increasing speed to market, maintaining a competitive edge, and providing superior customer services with KPMG’s Connected Commerce approach to digital success.
Principal, US Customer Advisory COE Lead and US Customer Advisory Leader, Commercial Industries, KPMG US