At the heart of the Future of IT lies a fundamentally different way of rapidly and safely developing and deploying technology, which we call modern delivery. Built upon continuously anticipating and leading customers to new digital interactions, it requires business and technology teams to be tightly coupled across all aspects of the lifecycle.
Without an optimized modern delivery model, organizations struggle to find business value in the products and services IT delivers.
Difficulty scaling a transformation program
Difficulty scaling agile
Lack of end-to-end control for delivery teams
Lack of a standard DevSecOps toolchain
Lack of modern architecture capabilities
Change in culture and incentives
Impact on day-to-day operational roles
Lack of data and integration to allow business to realize value
Businesses enabled by high-performing IT organizations are:
|Deploying code more frequently|
|Shortening delivery cycles|
|Recovering from incidents faster|
|Reducing change failure rates|
The modern delivery model enables organizations to keep pace and run at market speed.
Digital leaders consistently apply modern delivery model components that accelerate adoption and maximize value, and changing the technology delivery model requires a comprehensive understanding of organizational, procedural, architectural, and technical challenges to maintain integration between the business and IT.
An optimized modern delivery model requires an organization to:
- orient teams around products rather than projects
- implement a scaling framework (ex.SAFe)
- adopt modern application architecture
- align teams by objectives and key results (OKRs)
- leverage a connected DevSecOps toolchain
- deliver intelligence to operational activities (intelligent operations).
The KPMG approach
Depending on where your organization is in its understanding and application of modern delivery, KPMG provides various services to help you strategize and build a modernized delivery model that supports IT and business alignment.
Build a modern strategy
Establish a common vision for service delivery through strategy, then build a business case to support improvement opportunities that drive business outcomes
Design a target state model
Design target state delivery models that strategically integrate functions and processes to build the foundation of a scalable and optimized delivery model
Adopt modern capabilities
Plan and execute the pilot adoption of modern delivery capabilities and prioritize the cultural change required to enable modern delivery models
Scale to the enterprise
Plan, build, and execute the modern delivery transformation program across the portfolio of products to improve service delivery
KPMG is here to help.
The hardest part is often knowing where to start, but as good a place as any is asking yourself some critical questions:
- Does IT deliver timely releases of new capabilities to support business demand?
- Do you know the levers to pull across the operating model to influence a transformative effect?
- Are you able to rapidly incorporate customer insights into the next release of your products?