As technology and business become one strategy, there is a rapid realization that technology drives or enables almost every business function. The result is an extensive, inextricably intertwined IT function that converges business and technical skills to act as the connective tissue and “brain” behind connecting the entire enterprise. It requires both business and IT leaders to think differently and consider multiple dimensions when making decisions.
This represents a radical shift in the role of the IT function from operational “doer” to strategic “enabler” of business strategy. As a result, forward-looking leaders must focus on building a technology-centric workforce. One that goes beyond working only within the IT organization; where people with technology skills are mapped more closely to business problems and measured on their ability to drive business value. Doing so will create a flexible IT workforce that can operate at market speed and be as innovative as the technologies that permeate their enterprise.
In the future of IT, CIOs will need to converge business and technical skills to create an ecosystem of talent that drives transformation.
Today's customers are more informed, better connected, and have higher expectations than they've ever had. To meet their needs, the IT function must become less of a standalone function and instead integrate across the business.
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