Purpose and culture

The future of HR includes a clear sense of organization purpose and a culture of results-oriented employee behaviors.

What new behaviors will your business require to succeed? Competitive advantage in the future will depend in large part on purpose and culture to drive the right behaviors and results, and CHROs will play an influential role. Traditionally, the human resources organization has owned pieces of culture, but going forward needs to drive the whole. Those who succeed will understand the reason for change, translate the business strategy into people implications, have a clear sense of organizational purpose, and make the culture tangible and practical—for key roles and the rest of the business.

Shaping culture


HR will need to focus on these key capabilities to succeed:

  • integrating the employee experience
  • identifiying key roles and behaviors needed to enhance organizational culture
  • identifying levers specific to the culture
  • acting as the shaper of purpose and architect of culture.

HR, as we know it today, does not have the shape and size of the HR organization of the future. Explore KPMG’s insights on The future of HR further to consider how to manage through disruption and drive the future of the business.