Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That’s why KPMG LLP established its industry-driven structure. In fact, KPMG LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

Learn more

Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

Learn more

Closing the healthcare experience gap

Real-time interactions and orchestration can drive better member engagement

The healthcare industry has a customer experience problem. Members expect healthcare organizations - from insurance providers to pharmacy benefit managers (PBMs) - to engage with them in real-time to provide a personalized and seamless experience. To keep up, the healthcare industry must become more consumer driven.

Access to key member behavior insights is critical to enable personalized, meaningful, and successful communication strategies.

Ryan Doubet

Managing Director, Customer Advisory, KPMG US

Headline needed

KPMG Customer Advisory helps some of the world's leading marketing, sales, and service professionals make the right investments that deliver meaningful, sustained growth. At every step, we deliver insights that help you make decisions with precision and confidence. Together, we’ll turn opportunities into tangible, transformative results. Let’s start the conversation.

Explore more

Meet our team

Image of Jason Galloway
Jason Galloway
Principal, US Customer Advisory Lead, KPMG US
Image of Ryan Doubet
Ryan Doubet
Managing Director, Customer Advisory, Marketing Consulting, KPMG LLP

Closing the healthcare experience gap

Real-time interactions and orchestration can drive better member engagement

Thank you

We've received your information. Thank you for your interest in the Closing the healthcare experience gap report.
Download report

Closing the healthcare experience gap

Real-time interactions and orchestration can drive better member engagement

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Explore other services tailored to your business

Thank you!

Thank you for contacting KPMG. We will respond to you as soon as possible.

Contact KPMG

Use this form to submit general inquiries to KPMG. We will respond to you as soon as possible.

By submitting, you agree that KPMG LLP may process any personal information you provide pursuant to KPMG LLP's Privacy Statement.

An error occurred. Please contact customer support.

Job seekers

Visit our careers section or search our jobs database.

Submit RFP

Use the RFP submission form to detail the services KPMG can help assist you with.

Office locations

International hotline

You can confidentially report concerns to the KPMG International hotline

Press contacts

Do you need to speak with our Press Office? Here's how to get in touch.

Headline