WEBCAST

Human-centered experience enables growth in banking

Webcast overview

Innovation is spurring rapid change and growth in the banking industry. Conversely, expectations of the workforce have evolved and what attracted a candidate to an organization five years ago looks drastically different today.

Join Kephanie Landess, Senior Director, Employee Workflows, ServiceNow, and Evan Metter, Principal Advisory, KPMG as they talk about what a reimagined employee experience looks like and how, with a combination of fresh thinking and new solutions, organizations can retain top talent while empowering a workforce to meet the evolving needs of the business.

During this webinar, you will gain key insights on:

  • Leading practice, experience-led design, with a deep dive into onboarding
  • Functional transformation enabled by modern service management
  • Optimized adoption through advanced training

Featured speakers

Evan Metter

Evan Metter

Principal, Human Capital Advisory, KPMG US

Kephanie Landess

Kephanie Landess

Senior Director, ServiceNow, Enterprise and Strategic

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Delivering in today's world of work

Delivering in today's world of work