WEBCAST

Navigating transformed customer relationships in the new reality

Webcast overview

The world has changed irrevocably in the last six months. Customer needs and expectations have rapidly adapted to the new reality—and so must businesses.

Join our next webcast, Navigating transformed customer relationships in the new reality. During this webcast, KPMG executives will discuss our 2020 Customer Experience Excellence report, outline key themes for leading practices in CX, and share the 2020 top-performing companies for customer experience.

Discover how successful companies are driving loyalty and growth through a relentless focus on the customer experience. This webcast will last approximately 60 minutes. 

Featured speakers

Jeffrey Mango

Jeffrey Mango

Managing Director, Advisory Customer Solutions, KPMG US

Jeff Somers

Jeff Somers

Director, Customer Solutions, KPMG US