Sep 27, 2017 11:00
Access the Webcast replay to discover findings from our 2Q 2017 Global Insights Pulse survey.
Global organizations are pursuing strategies to increase the maturity of their global business services (GBS) operations, and deliver improvements beyond merely reducing operating costs. Among the array of potential improvement options, a focus has intensified on process and cognitive automation and digital labor along with digital labor governance as critical levers in the drive towards greater GBS maturity.
Our subject matter professionals will share client examples and their personal experience from the field on topics such as:
Global Business Services (GBS)
Digital labor governance