Shift to a consumer mindset to modernize your workforce
Shift to a consumer mindset to modernize your workforce
Insight

Shift to a consumer mindset to modernize your workforce

Mike DiClaudio sits down with Julie Devoll of Harvard Business Review to discuss how HR leaders of the future must shift their mindset from a focus on process to a focus on talent.

A podcast interview with KPMG's Human Capital Advisory principal, Mike DiClaudio, and Julie Devoll, editor at Harvard Business Review.

In the future, organizations will be responding to new or increasing workforce pressures such as a diversifying workforce, rise in contingent labor, intelligent automation in the workplace, and a real shift toward a consumerism model for talent. Human Resources and the CHRO are in a position to curate the employee experience and those skills needed for a user-first or user-centric design.

Listen to the recording at Harvard Business Review.

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