PODCAST

Core modernization: Payments

Celeste Diana sits down with Courtney Trimble and Troy Hagey to discuss how mastering money movement is the key to banking relevance.

Celeste Diana

Celeste Diana

Principal, Corporate Strategy, KPMG US

+1 516-456-1863

Courtney H. Trimble

Courtney H. Trimble

Principal, Advisory, Financial Services Solutions, KPMG LLP

+1 404 386 7085

Troy Hagey

Troy Hagey

Principal, Financial Services Strategy, KPMG US

+1 214-505-7361

Podcast overview

Mastering money movement across the supply chain is essential in allowing banks to offer a seamless, differentiated customer experience. To fend off the nonbanks and FinTechs that are aggressively going after the traditional banking customer—at a time when there is zero cost to switching—a modernized payments infrastructure is required.

Money movement is a “must win” for banks to maintain relevancy in their customers lives.

Key takeaways include:

  • Why traditional banks are at a disadvantage in meeting the expectations of digitally-savvy customers
  • How to respond to competitive forces that are changing the banking landscape
  • Factors to consider in prioritizing modernization investments
  • Why building payments capabilities leads to superior client experiences.

Presenters

Celeste Diana

Celeste Diana

Principal, Corporate Strategy, KPMG US

Courtney H. Trimble

Courtney H. Trimble

Principal, Advisory, Financial Services Solutions, KPMG LLP

Troy Hagey

Troy Hagey

Principal, Financial Services Strategy, KPMG US