Mastering money movement across the supply chain is essential in allowing banks to offer a seamless, differentiated customer experience. To fend off the nonbanks and FinTechs that are aggressively going after the traditional banking customer—at a time when there is zero cost to switching—a modernized payments infrastructure is required.
Money movement is a “must win” for banks to maintain relevancy in their customers lives.
Key takeaways include:
- Why traditional banks are at a disadvantage in meeting the expectations of digitally-savvy customers
- How to respond to competitive forces that are changing the banking landscape
- Factors to consider in prioritizing modernization investments
- Why building payments capabilities leads to superior client experiences.