Evolving consumer habits. Changing regulations. Business bypassing IT to directly engage with cloud providers. Multidimensional providers. Digital labor. All these, and other, disruptors are bringing new levels and flavors of complexity to how enterprises govern their service providers and suppliers through their vendor management offices.
Eugene Kublanov and Kendall Dean, both from KPMG’s Shared Services and Outsourcing Advisory practice, sat down to discuss the changing face of governance and vendor management.
Topics covered in this podcast include: