Michael Smart talks about how Australian companies should go about balancing their breadth of priorities, why legacy environments impede intelligent automation benefits, and why today’s talent shortage isn’t about digital skills.
While some people believe that the Australian market is somewhat insulated from goings-on in other parts of the world, they’re wrong. Australia does approximately 75 percent of its trade with Asia, and disruptions like Brexit and the trade wars between the U.S. and China absolutely flow down to Australian organizations.
Intelligent automation and digital are a bit more embryonic from Australia’s perspective, but they’re gaining considerably more traction. Cost reduction, cyber security, and operational improvements are all top of mind for Australian firms, particularly in preparation for upcoming bumps in the local and global economy.
All these things are causing considerable challenges specific to the Australian market. And they’re driving firms there to seek practical resiliency on multiple fronts.
In this podcast, Michael Smart, leader of KPMG’s Australian shared services and outsourcing advisory practice, sat down to discuss:
This is one of many installments in our 2019 Trends podcast series.