When creating their intelligent automation investment and implementation strategy, some organizations decide to start in the back office, then move into more customer-facing areas of the business. Others look at technologies that are already embedded in their cloud platforms. And still others focus on those that will directly support the industry they operate in, e.g., predictive analytics in the retail, technology, telecommunications, and financial services sectors.
But is there a right place to start? Is there a right way to prioritize your investments and implementations?
In this podcast, Melissa Edwards, a KPMG managing director who focuses on intelligent automation and integration, sat down to discuss: