Digital labor and process automation are creating a whole new dynamic in the outsourcing industry. And although enterprises have the potential to reap many rewards from digital labor, all too few are taking the steps necessary to help ensure their contract not only enables them to capture their fair share of the value but also protects them against a wide range of risks.
This podcast features Thomas Hall and Andrew Gottschalk from KPMG Management Consulting, and Kelly Combs from KPMG’s Risk Advisory group, who sit down to discuss:
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