Moving the lever with digital labor
Moving the lever with digital labor
PODCAST

Moving the lever with digital labor

Ryan Harper, Atul Shahi, and Mahendra Goyal discuss how digital labor, including robotics, machine learning, and cognitive automation are impacting organizations.

KPMG’s Shared Services and Outsourcing Advisory practice focuses on helping clients navigate the arenas of shared services and outsourcing, global business services, and increasingly, process automation and digital labor.

Ryan Harper, Atul Shahi, and Mahendra Goyal, all in KPMG’s SSOA group, sat down to discuss:

  • how digital labor, including robotics, machine learning, and cognitive automation, are impacting organizations today
  • factors to consider when looking at digital labor
  • emerging operating models in the digital labor marketplace.
Ryan Harper

Ryan Harper

Director, Shared Services & Outsourcing, KPMG (US)

Atul Shahi

Atul Shahi

Director, Shared Services & Outsourcing, KPMG US

Mahendra Goyal

Mahendra Goyal

Director, Shared Services & Outsourcing, KPMG US