PODCAST
Adam Lund reveals that as technology moves beyond IT, the operating model will need to adjust to remain relevant, and deliver on business and customer expectations.
Realigning people and resources to deliver at speed and scale
Research and financial results confirm that the winning operating model of the digital era is a fully integrated front, middle, and back office, all laser-focused on the customer. That operating model must be flexible, enable the breakdown of siloes between functions, empower employees and build holistic customer experiences. KPMG calls this the market speed organization.
Listeners will understand that as technology moves beyond IT, the operating model will need to adjust to remain relevant, and deliver on business and customer expectations.
Key points include:
- How the blurring of the boundaries between business and technology is reshaping the IT operating model
- Why cultural change, altering corporate DNA from the top to the bottom, is critical in building a market speed organization
- How the CIO can play a more influential role as the enterprise technology evangelist
- How to address the battle for talent so that business strategies may be enabled
- What first steps the IT organization should take to drive integration and begin the market speed journey
Get more insights for IT leaders at The future of IT and Real Insights for CIOs.
