Intelligent automation and the 21st century enterprise

Steve Hill talks about leveraging intelligent automation to drive intelligent business evolution, and many of the priorities enterprises should address over the next several years.

Organizations in every sector have been grappling with the implications and complexities of intelligent automation for the past several years, and will continue to do so for years to come. But those that gain a better understanding of how they can use technology and enablement to fundamentally change the value of their assets can catalyze intelligent evolution in their business. And this will enable them to build the foundation of a new enterprise capable of competing in the midst of such massive disruption.

In this podcast, Steve Hill, KPMG’s global head of innovation and investments, sat down to discuss the firm’s 21st Century Enterprise construct. Points Steve addressed include:

  • why technology will uplift the workforce, helping employees use their brains instead of their brawn to solve problems
  • the importance of repositioning aspects of your business to create other service capabilities
  • the value in rethinking workflow from “digitized to industrialized”
  • the evolutionary curve of platform business models (those made famous by the likes of Uber and Airbnb).
Steve Hill

Steve Hill

Principal, Global Head of Innovation, KPMG US