Intelligent automation (IA) technologies, including robotic process automation, machine learning, and artificial intelligence, have matured considerably since they stormed the scene several years ago. So too have business unit leaders’ understanding of the huge, and real, positive impacts they can have on the organization.
Because of this dual-pronged maturation, IA in 2019 will move beyond prototypes, pilots, and dabbling to enterprise-wide adoption. But what do enterprises need to do to effectively monetize the value from investments they’ve made in these technologies?
In this podcast, Stephanie Terrill, head of KPMG’s financial management practice in Canada, sat down to discuss:
This is one of many installments in our 2019 Trends podcast series. Visit our series page to listen to others.