Artificial intelligence (AI) has been talked about, thought about, fretted about, planned about, and experimented about. And in 2018, its use cases will finally hit the mainstream and start delivering real, strategic benefits.
True that your business’ use of AI might not be as ground-breaking as leveraging IBM Watson to work on treatment cures or drug discovery. But it’s a good bet that it will move from a tactical, one-off application to a strategic enabler, particularly of customer-related activities and predictive and prescriptive analytics-based insights. And if it isn’t, it can and it should.
In this podcast, Cliff Justice, a KPMG principal focused on leading-edge digital technologies, sat down to discuss: