Supplier management is getting increasing attention due to the disruption caused by the COVID-19 pandemic. Painful, abrupt lessons of recent supply chain breakdowns have taught that not all suppliers are of equal value.
Alicia Kuhn and Bob Boll, directors in KPMG’s Procurement and Business Services practice, highlight the importance of supplier segmentation, to help ensure that companies are using their limited resources on maintaining relationships with the suppliers that matter the most.
Topics addressed include:
- guidelines to help identify and segment critical suppliers
- new forward-looking supplier segmentation metrics that replace lowest cost or best discount structures
- how to ensure alignment of company and critical supplier operations and motivations
- key characteristics of successful supply management programs.