Risk and compliance response to COVID-19 in the consumer and retail industry

Duleep Rodrigo, along with executives from Amazon, Kroger and Walgreens, discusses the impacts of COVID-19 and how internal audit is leveraging best practices to support their organization through recovery.

Duleep Rodrigo

Duleep Rodrigo

National Advisory Leader, Consumer & Retail, KPMG US

+1 949-278-2899

The broad and complex impacts of the COVID-19 disruption are clearly different from other forms of disruption organizations have experienced.  Leaders from three major retail organizations, at the front lines of supplying essentials such as pharmaceuticals and groceries, discuss the effects COVID-19 has had on the internal audit (IA) function. IA leaders have had to make immediate adjustments in focus, engagement models, and in the deployment of resources—all while continuing to safeguard the business.

Highlighted are examples of critical team responses that have resulted in a larger role for compliance and risk professionals in the business, laying the foundation for a more collaborative partnership in the future. 

Topics addressed include:

  • considerations for supporting teams and completing audits in a virtual environment
  • specific examples of how internal audit departments have adapted in response to pandemic complications
  • audit and compliance lessons learned around technology, leadership, and information management that can be applied to a future crisis.

KPMG moderator

Duleep Rodrigo

Duleep Rodrigo

National Advisory Leader, Consumer & Retail, KPMG US

Guest presenters



Lynnette Richmann

Head of Global Internal Audit

Amazon.com, Inc.



Martha Sarra

Vice President and Chief Ethics and Compliance Officer

The Kroger Company



Troy Kelly

Vice President of Global Internal Audit

Walgreens Boots Alliance, Inc.

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