CIOs are pressured to stabilize a remote workforce, respond to the new reality of how work will be performed going forward, be the corporate glue during coronavirus disruptions and will eventually be challenged to optimize the IT estate to help their respective companies with the financial challenges they will face as a result of the work slowdown or stoppage.
Denis Berry, Partner in our IT Transformation practice, shares insights on how IT functions can lead with urgently needed speed and agility.
First, Denis explains the three phases the Technology team will navigate during their response to COVID-19:
- React: provide technical infrastructure and support for massive moves to remote locations
- Stabilize: ensure processes, standards, and measurements are in place
- Emerge: re-examine the seven layers of the IT operating model to optimize a future that likely will include new norms.
Other topics Denis addresses include:
- why a rational assessment of your project portfolio (process) is important to assure that the right project are be being funded and that that inflight projects are not arbitrarily stopped
- the importance of understanding capacity, connection, and capability across the entire remote workforce
- how regular communication around changes, next steps, concerns, and ideas will help prevent burnout and feelings of isolation
- tips to build a sense of community among remote workers
- why plans for key personnel loss, data center disruptions, or cyber security breaches must be in place.
A steady hand is needed to navigate your team through this – don’t panic, you’ve got this.