PODCAST

Five things digital leaders do better than their peers

Steve Bates, Barry Brunsman, and Mark Shank talk about how digital leaders are outpacing their competition to achieve very specific business outcomes.

The 2019 edition of the Harvey Nash/KPMG CIO Survey, the world’s largest survey of IT leadership, highlighted that a new model of digital leadership is emerging. At the highest level, digital leaders make no distinction between their technology strategy and their business strategy; they view them as the same thing.

These digital leaders are particularly outward-looking. They think about the effective integration of the front-, middle-, and back-office. They look at success in a different way, e.g., to support new market entry or new customer segments. Overall, they use technology as a means to achieve very specific business outcomes.

During this podcast, Barry Brunsman, a partner in KPMG’s CIO advisory practice, and Mark Shank, a partner in the firm’s Digital Lighthouse group, sat down with Steve Bates to discuss the five things digital leaders do better than their peers:

they’re simply better at making money
they’re more operationally efficient
they’ve let go of centralized control
they’re faster at getting to market
they’ve placed customer trust at the heart of their operating model.

Harvey Nash / KPMG CIO Survey 2019 results

Explore how digital leaders are outpacing their competitors in delivering real business results. Take a look at the survey results, and access the webcast replay.