Today’s customers are better informed, better connected and more demanding than ever before. How can your business engage customers, increase customer loyalty and achieve profitable growth in the age of digital disruption?
To succeed in today’s markets, businesses must reimagine the products, services and experiences they provide to consumers and migrate to truly customer-centric businesses processes enabled by digital transformation. Join us to hear about:
- Personalization of the customer experience while considering the ethics and security of gathering and analyzing customer data
- How organizations are aligning their charitable and community investments to their customer’s values.
- KPMG Ignition Center – Chicago
This event is the third of a four-part series of events focused on organizational resilience, including speakers, discussion, technology demonstrations, capability assessments, and stories of how organizations are using data and analytics for strategic decision making. The topics of resilience will include:
KPMG Ignition Center – Chicago
Businesses today are facing unprecedented change
The intersection of human technological innovation is fundamentally shifting how and where we work, and who does the work. It impacts business models, operating models, and financial models. The insights supporting our clients’ decisions matter more than ever. Together we can spark ideas we haven’t even dreamed of yet. And turn those ideas into reality.
What happens at the Ignition Centers?
Here we bring together our experts in design thinking, data and analytics, strategy, and technology to collaborate on new services and help our clients prepare for and address disruptive changes to their business models.