Victoria Phelan

Managing Director, Shared Services & Outsourcing

KPMG (US)

I am a results-driven business executive with proven success in P&L management, sales, marketing, operations, client relationship management and business development. I am self-directed, motivated, and an organized leader who possesses an extensive knowledge of the outsourcing and shared services industry. 

I have worked in the Life Sciences industry (Pharmaceutical and Medical Device) for 25 years and have led this practice from a market development standpoint at both EquaTerra and currently at KPMG’s Shared Services and Outsourcing Advisory (acquired EquaTerra 2/11). I have an in depth understanding of the industry and its challenges and work closely with my clients to address their issues via service delivery optimization strategies. I have worked across all functions and divisions within a pharmaceutical or life sciences organization. Over my career, I have led numerous successful outsourcing engagements by looking at synergies within a company which could be optimized and ultimately result in superior customer satisfaction. Prior to joining EquaTerra, I ran an IT outsourcing consulting firm.

I have been published in multiple industry periodicals including Pharmaceutical Executive, Medical Devices and Diagnostics, Pharmaceutical Processing, Pharmaceutical Technology, Medical Design Technology, Medical Device Magazine, Pharmaceutical Manufacturing and Applied Clinical Trials.

Victoria Phelan

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