Cliff is a Principal in KPMG’s Innovation & Enterprise Solutions team, leading the firm’s Cognitive Automation initiatives. He is a leading authority on global service delivery model design and sourcing with more than 25 years of experience in operations, technology, outsourcing, offshoring and business transformation. Cliff has been an early leader in applying intelligent automation, robotics and cognitive technologies to business operations and services.
Cliff joined KPMG in 2008 and prior to his current role, he was a founding partner of KPMG’s Management Consulting business where he started and led KPMG’s U.S. Shared Service and Outsourcing Advisory practice. In 2011, he led KPMG’s acquisition and integration of EquaTerra, a leading consulting firm. Prior joining KPMG, Cliff was a Managing Director with EquaTerra and earlier in his career, he was a General Manager for a US Healthcare organization.