HR transformation: Which lens are you using?

Half of respondents to KPMG's 2017 Human Resources Transformation Survey are strategically managing change. The other half remain uncertain in the new digital era.

For KPMG's most recent HR survey results, see The Future of HR 2020 insights.

Global organizations appear equally divided into two camps with different lenses on where the HR function is headed, according to the KPMG 2017 HR Transformation Survey. Half are 'enlightened’ and boldly engaged on the need for strategically managed HR transformation. The other half are 'faltering' amid uncertainty as the digital era redefines the world around them and dramatically rewrites the rules for success.

The inevitable choices businesses face amid today’s unprecedented forces of change are clear: Drive change or be changed. Shape or be shaped. 

Leaders are moving beyond the comfort zone

Successful transformation demands visionary leadership that pursues those uncomfortable initiatives that create future success.

  • 63% of organizations have improved people management
  • 60% of organizations have reengineered key HR processes
  • 44% of organizations have refocused the role of HR business partners

About KPMG's 2017 HR Transformation Survey

Marking its 20th year, 887 executives from 48 countries participated in the HR Transformation Survey, with representation from 27 industries across Asia Pacific, Europe, North America, Middle East/Africa and Latin America. Two thirds of respondents were from organizations with less than 5,000 staff, 20 percent had 5,001-20,000 employees and 16 percent had more than 20,000 employees.

Infographic | HR Transformation: Which lens are you using?
The disruptors, the movers, the bold and the successful: Key characteristics of organizations transforming HR.
Slide presentation | HR Transformation: Which lens are you using?
Highlights from survey findings in KPMG's 2017 human resources transformation study.
Executive summary | HR Transformation: Which lens are you using?
KPMG's 2017 Human Resources Transformation Survey Results

Survey findings by topic