As a top-ranked U.S. healthcare institution, The University of Kansas Health System has long been at the forefront of quaternary-care clinical innovation. Twenty-five years ago, it began piloting a number of specialized telemedicine services, which evolved separately to serve patients across the state. Now the health system wanted to build a consolidated telemedicine organization, one equal to its legacy of high-level clinical care. KPMG was asked to help make it happen.
KPMG assessed the operations of the health system in granular detail, designed an ideal-state operational and technical model, then brought the vision to life. Today, with new infrastructure in place for a financially and operationally sustainable program, the health system is positioned to deliver a consistent telemedicine patient experience, through expanded channels, for years to come.
KPMG helped The University of Kansas Health System design and launch an integrated clinical, technical, and administrative operating model for its enterprise-wide telemedicine program. Specific benefits include:
KPMG helped the The University of Kansas Health System leadership team realize its vision of an operationally integrated telemedicine function, through assessment, business case development, design, implementation, and training. KPMG:
At The University of Kansas Health System, our mandate included helping leadership shape a strong, fact- and ROI-based case for investment and change. The subsequent stakeholder management process was based directly on sustaining buy-in for the business case.
They appreciate innovation and leading industry insight, tailored to their mission, and attuned to the expectations of the constituencies they serve.
Our experience and multidisciplinary approach give us a 360-degree, systems perspective that helps clients anticipate and address predictable impacts on organization and culture.