Evan Metter
Principal, Human Capital Advisory, KPMG US
Our client – an innovative leader in the financial services industry that offers comprehensive mobile and web capabilities to its customers – competes for top talent in an increasingly technology-driven environment. It wanted to provide an employee experience that matched what it offered to clients, and realized that it needed to make a major technology change to meet that goal. In addition to enhancing employee recruitment and retention, the company also wanted to:
KPMG helped this client plan and execute a wide-ranging Workday cloud system that transformed its HR capabilities and delivered a world-class, mobile-enabled experience to employees and managers. Results have included:
This client engaged KPMG to lead the implementation of the Workday HR system for three important reasons: We offer a strong Workday experience with a deep HR background, proven tools, and a consulting partnership that extends beyond a pure technology solution. We also understood the client’s unrelenting commitment to enhancing the employee experience. The project included:
Moving to a cloud platform offers many tactical benefits, including cost savings, maintenance and integration. But real transformational opportunities are realized through improved business processes and systems that deliver sustainable, efficient and effective operational results.
There’s great risk of under-investing in the change, adoption and deployment necessary to realize the transformational benefits of a cloud solution. Invest appropriately to ensure the organization fully understands the new system, its capabilities and the opportunities it offers.
Technology is a great way to start conversations about important questions and to discover areas that need attention, but it won’t solve all your HR problems. It’s critical to develop a robust strategy and engage with experts who understand the cloud and topics such as robotics and digital labor in order to take full advantage of transformational opportunities.