In the end, software and systems are as good as the implementation behind them. When privately held Fremont Bank invited KPMG to discuss a focused set of software-testing and defect questions in 2017, it was eager to position itself for continued growth as a regional mortgage lender. Bank leadership was determined to assure the resilience of Fremont Bank’s mortgage software and systems, which it saw as the foundation for new strategic initiatives.
Fremont Bank understood that technology-intensive functions like mortgage lending require robust support networks. It knew solid external partnerships—with software vendors, regulatory risk experts, and mortgage-lending advisers—were an important basis for future competitiveness. Perhaps as important, the bank was willing to act decisively on its perspective. Fremont Bank and KPMG identified their LoanSphere upgrade as a pilot opportunity to model vigorous partnerships.
Working closely with our client through three successive assignments, KPMG helped the bank tap into multiple streams of outside expertise that complemented its own strengths:
KPMG used two preliminary assignments at Fremont Bank to assess and map out a client server upgrade for the bank’s LoanSphere Empower Web 7.2 system. On the success of those engagements, KPMG carried out a thorough 14-month implementation project, collaborating closely with their IT organization through planning, building, testing, pilot, and full-launch stages. As part of the project, KPMG:
In IT-intensive fields like banking, organizations need to be able to confidently rely upon on external partners to complement their own strengths.
KPMG helped Fremont Bank’s CEO and board forge even stronger alignment with the bank’s IT team, so that all important internal stakeholders remain equally invested in shared objectives.
KPMG built credibility through a demonstrated commitment to our client’s success, proven daily through insights shared, deadlines met, and results delivered.
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